In late 2008, it became obvious that for First City Monument Bank (FCMB) to meet up with the diverse learning needs across its network, it had to include an online training program as part of its learning and development channels. Read more
Consequently, the Bank went in search of a credible and reputable organization that could deliver the sort of robust, customized and dynamic Learning Management System (LMS) that could execute the Bank’s online training program. All through our search, Banker’s Academy kept coming up and we contacted them immediately.
It's been two years now since we signed up with Banker's Academy, and the feedback that we keep getting from our staff is that the course contents are rich and up-to-date, the portal is colorful and interactive with beautiful visuals and the courses bookmark so well that if you do not finish it all in one sitting, you can always go back to where you left off without being thrown back to redo the entire course.
Right from the beginning of our relationship with Banker’s Academy, we have consistently received prompt, courteous and professional service from our Client Services Manager. She makes us feel like we are the only client she has and is efficient, friendly, professional and helpful. She even goes as far as initiating conference calls and webinars to ensure she gets to the root cause of all issues in order to proffer a satisfactory solution. She epitomizes the top quality service and unrelenting support that has become the hallmark of Banker's Academy.
Thank you for your hard work and diligence. I would not hesitate to recommend Banker's Academy to anyone seeking to have a dependable online training resource.
Head, Training Academy
First City Monument Bank (FCMB), Nigeria