20+ Years of Service to the Financial Community
The Edcomm Group
CurriculumCurriculum
Sales: Achieving Sales & Service Excellence for the UAE

Why Do You Need Sales And Service Training?

Good employees know when to sell and when to service—and how to balance the two. They know the rules, the products and the people. The challenge is Combining it all to create great customer relationships! Achieving Sales & Service Excellence for the UAE will give your employees just what they need to become outstanding relationship managers.

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What’s The Course Like?

Achieving Sales & Service Excellence for the UAE begins with an overview of the industry, and then addresses the tasks and responsibilities of sales and service. Participants learn a model for successfully communicating with customers while providing outstanding sales and service. They learn about products and how to sell them following proper policy and procedure.

Achieving Sales & Service Excellence for the UAE may be deployed as eLearning, Blended or Classroom training, using instructor-led, computer-based and role-play techniques to prepare your people to excel at their duties.

To discuss which delivery method meets your training needs, contact one of our qualified representatives by click here. Or call, +1.212.631.9400.

What’s Covered In The Course?

What Are The Benefits?

To begin reaping the benefits of Achieving Sales & Service Excellence for the UAE in your workplace contact a representative by clicking here. Or call, toll free, 888-433-2666.

What About the Bank’s Current Sales Model?

No problem. Our training program is fully customizable. We can include your Sales Model if it’s giving you the results you want. And, we’ll add tested and proven exercises and activities that guarantee results.

Testing, Tracking, Reports And Certification.

Administration and recordkeeping is easy through Learning Link®, Edcomm’s own Learning Management System (LMS), or through any third-party LMS.

To learn more about becoming Banker's Academy Certified in Achieving Sales & Service Excellence for the UAE Contact one of our qualified representatives by clicking here. Or call, +1.212.631.9400.

Banks who bought this course also bought...

"Achieving Platform Sales Excellence for the UAE"
 
"Achieving Consumer Lending Excellence for the UAE"
 
"Focus on Compliance for the UAE"
 
"Focus on Anti–Money Laundering for the UAE"
 
"Achieving Branch Manager Excellence for the UAE"
 
What the Clients Are Saying...

“Thank you Banker’s Academy! This Sales and Service program is one of the best I have ever taken. The Sales Model is easy to understand and immediately applicable.”

H. E.
Bank name withheld

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A Training Program Covering All Aspects Of Selling Bank Products While Providing Outstanding Customer Service.

Documentation

Overcoming the CBUAE Telemarketing Ban: New Approaches to Attracting Customers

Adapting to a Changing Economy: The Importance of Sales and Service Training for Middle Eastern Financial Institutions

Teller Vision Magazine - Balance Empathy with Professionalism in the Economic Crisis

Achieving Sales & Service Excellence for the UAE

Best Characteristics for New Products

Addressing the Need for Women's Banking Services in the Muslim World

Women Working in the Middle Eastern Financial Industry

Banker's Academy also offers job and career training for individuals who want to advance their careers and achieve personal goals in banking and financial services.

Contact one of our qualified representatives by clicking here. Or call us at 1 888 433 2666 or
+1 212 631 9400.

Many of Banker's Academy's programs are already available specific to your country and your language. We will be pleased to customize any of our programs for your country and language, if they are not already available. Contact us to find out more information.

Banker's Academy also offers computer based, self study, job and career training for individuals who want to advance their careers and achieve personal goals in banking and financial services.

A Training Program Covering All Aspects Of Selling Bank Products While Providing Outstanding Customer Service.

If you already have a Learning Management System (LMS), no problem! Our eLearning programs have been certified with:

  • Oracle iLearning
  • Pathlore
  • PeopleSoft
  • Pinnacle
  • Plateau
  • PLN
  • Saba
  • SAP
  • Siebel
  • Sum Total
  • TEDS
  • TFactor
  • THINQ
  • TLM
  • Vcampus
  • WBT TopClass
  • WIN
  • Alpha Learning
  • Aspen
  • CareerNet
  • Centra
  • Click2Learn
  • Docent
  • Element K
  • ELM
  • GeoLearning
  • IBM
  • KnowledgeHub
  • Knowledge Planet
  • LearnCenter
  • Learning Link
  • Lotus Workplace
  • Moodle
  • On Track
  • OutStart

Click the link to learn more about Banker's Academy Certification and Continuing Education (CE) credits.

Endorsements Partnerships & Accreditations

Association of Certified Anti-Money Laundering Specialists

Member of Association of Certified Anti-Money Laundering Specialists

New England College of Business and Finance

California Bankers Association

California Bankers Association

National Money Transmitters Association

Supporting Member of National Money Transmitters Association

ATM Industry Association

Endorsed by the ATM Industry Association

Compliance Alert

Compliance Alert Partner

Benprise

Contact Center Partner

IBM Business Partner

IBM Business Partner

Marcus Evans

Member of Marcus Evans Asian Advisory Panel

GIEOM Partner

GIEOM Partner

SightSpan

SightSpan Partner

Association of Certified Fraud Examiners

Association of Certified Fraud Examniners

Global Leaders Institute

Global Leaders Institute China Advisor