Understanding Retail Products Is Important.
It’s imperative for anyone working in retail banking to have a good understanding of the products that the Bank offers, how each type of product functions, and the most significant features of each. New products are constantly being added, and current products are always changing so your employees must have the knowledge about retail products and services to meet the needs of Bank customers.
Knowledge of Retail Products will teach your staff about the different types of retail products and the features and benefits of each.
What's The Course Like?
Knowledge of Retail Products teaches students about the most basic retail products including savings and deposit products, credit cards and safe deposit boxes. Participants will learn about eligibility for specific retail bank products, as well as charges associated with different types of products.
Knowledge of Retail Products can be deployed as eLearning, Blended or Classroom training, using instructor-led, computer-based and role-play techniques to prepare your people to excel at their duties.
To discuss which delivery method meets your training needs, contact one of our qualified representatives by clicking here. You can also call us toll free at 888.433.2666 or internationally at +1.212.631.9400.
What's Covered In The Course?
- Accounts
- Credit Cards
- Loans
- Mortgages
What Are The Benefits?
- Increased sales of retail products.
- Improved sales efficiency.
- More confident employees.
- Increased repeat customers.
Your Policies. Your Procedures.
Knowledge of Retail Products is fully customizable. Our modular approach, combined with our experience with bank systems, products and services, allows us to quickly and efficiently create training specifically tailored to what your people need to know about retail products.
To learn more about course customization, click here. Or you can call us toll free at 888.433.2666 or internationally at +1.212.631.9400.
Testing, Tracking, Reports And Certification.
Administration and recordkeeping is easy through Learning Link®, Edcomm's own Learning Management System (LMS), or through any third-party LMS. When the Examiners ask, you can feel secure in the knowledge that your organization is compliant and that you can provide testing, tracking, reports and certification for each employee.
To learn more about becoming Banker's Academy Certified in Knowledge of Retail Products, Contact one of our qualified representatives by clicking here. You can also call us toll free at 888.433.2666 or internationally at +1.212.631.9400.
Banks who bought this course also bought...
I’ve had a hard time keeping up with all the products that the Bank offers and this training program was really a big help! Knowledge of Retail Products was easy to understand and gave me info on each product that I can easily relay to my customers.
R. J.
Bank Name Withheld
