Call Now : 888.433.2666

Absolutely! Banker's Academy understands that for a financial services company, tracking, and reporting is not an option – it's a necessity. That's why we offer our own LMS when you purchase any e-Learning course. Users are met with:

• Robust, reliable learning platform.
• Stunning aesthetics and attractive pre-designed themes.
• Customizable learner log-in screen and dashboard.
• User-friendly navigation.
• Scalability: customizable roles and levels of access.
• Content authoring tool.
• Configurable, automated email notifications and reminders.
• SCORM and AICC compliant.
• Classroom management training.

Our LMS, has reporting capability that allows you to generate, view, export and print your institution's data in a variety of customizable ways. With over 42 standard reports that can be exported into PDF or Excel formats Banker's Academy clients can:

• Send report by email.
• Complete system level audit reports.
• Course summary report.
• Department or group report.
• Employee report.
• Task activity report.
• Training history report.
• Detailed question level reports.
• Course evaluation report.
• Course organization report.
• Course activity report.
• Department or group admin report.
• Employee course access and performance report.
• Graphical representation for easy analysis.
• Administrators can set reports as Favorites and schedule them.

In addition to a multitude of standard reports, Banker's Academy also offers an Ad-Hoc Report Wizard that allows for the creation of custom reports that can be saved and scheduled for distribution.

If you are storing program content on your network, disk storage requirements range in size from 3 MBs for small courses to close to 50 MBs for larger, more comprehensive customized training programs.

None! Online documentation runs lean, using only HTML and JavaScript that uses minimal bandwidth. The multimedia training program incorporates smart pre-loading that allows operation in any connection situation. Banker's Academy's eLearning courses have been tested and can provide an adequate customer experience down to 14.4 KBS.

Banker's Academy courses are SCORM and AICC compatible, and can be deployed on any LMS supporting these industry standard e-Learning formats.

We certainly do! Our global network of representatives are located in Asia, Africa, Europe, and North and South America. Our US-based international sales, support, and client service teams are immediately accessible. Please contact us anytime to be put in touch with a professional in your region.

An entire team of Client Services Managers (CSMs) is assigned to clients. The team will reach out within 48 hours of a signed agreement with Banker's Academy. This team will work with you directly during the implementation process and through course deployment. Once the courses are up and running and assigned to participants, the team is available for all future maintenance requests and support. Our team approach allows for quicker response time to your needs as well as superior support services.

To get in touch with the Client Services Team, please contact 888.433.2666 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Payments should be sent to our Accounts Receivable location:

By Mail:
Accounts Receivable
Banker's Academy
501 Office Center Drive, Suite 100
Fort Washington, PA 19034 USA

By mail:
Accounts Receivable
Banker's Academy
501 Office Center Drive, Suite 100
Fort Washington, PA 19034

By email:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

By phone:
888.433.2666
+1.215.542.6900

For Technical Support, please call 1.888.433.2666 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

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Banker's Academy has its main headquarters in Fort Washington, Pennsylvania.

Banker's Academy
Advanced Design Center
501 Office Center Drive, Suite 100
Fort Washington, PA 19034 USA

Banker's Academy's tailored curriculum options cover many topics, which fall under 4 core categories: Compliance & Regulatory, Banking & Financial Skills, Professional Skills, and Systems Simulation Training (SST). These curriculum topics include the following and offer a wide variety of individual courses within each curriculum:

Your administrator will reach out to a CSM to advise that all training requirements have been met for the year. The CSM will walk your administrator through the steps of the re-certification process, which consists of storing all student records and progress in the Learning Management System (LMS) and beginning a new curriculum for the next year.

With 25+ years of experience, Banker's Academy has determined which courses are appropriate for the most common job functions within an institution. We understand that each institution is unique and has different training goals; therefore, we will work with you to help design a learning path that best meets your needs.

Fax:
+1.215.542.6814

By fax:
+1.215.542.6814
Attention: Human Resources

By mail:
Human Resources
Banker's Academy
501 Office Center Drive, Suite 100
Fort Washington, PA 19034

Resumes should be submitted via email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Banker's Academy courses are priced based on a variety of factors including:

• Number of users.
• Number or courses licensed.
• Delivery method: i.e., e-Learning, instructor-led training (ILT), blended, online and print-based documentation, workshops, seminars, etc.
• Customization requirements.

While we do not offer a standardized pricing sheet, we will find the best solution to meet your needs – within a price range that fits your budget.

A ready-to-deploy, or off-the-shelf (OTS), program is designed for the general financial services industry audience or a specific job role, but has not been customized with client-specific information.

Definitely! We work closely with our clients to understand their business goals and customize our deliverables to meet and exceed those goals. To meet and exceed client expectations, we have enhanced our in-house technologies. Our depth ranges from the most simplistic user-friendly interface allowing you to rapidly generate and distribute your own content, to the most dynamic interface allowing you to build engaging rich media, application simulations, and more. Our courses are designed and maintained to provide the optimal building blocks for your targeted training needs. Banker's Academy courses can be combined with your specific content to create just the right curriculum for your organization.

In order to have the most complete, standardized, current, audited, relevant, and up-to-date content in the market, Banker's Academy has established an in-house team of banking system specialists, business intelligence specialists, business process specialists, certified technical trainers, compliance experts, content management system (CMS) specialists, database programmers, e-Learning authors, graphics design specialists, instructional design experts, LMS developers, localization specialists, rapid e-Learning specialists, SharePoint specialists, subject matter experts (SMEs), and visual studio developers.

Courses are developed internally by our experienced staff on an ongoing basis. If content that does not exist in our comprehensive library is identified by our sales team or Banking Sector Subject Matter Expert (SME), the course then goes through an industry-leading instructional design process established by Banker's Academy CLO, Dr. Katherine Pang, and is then developed. All courses transition through a quality assurance and evaluation phase before the end solution is delivered to the client.

Courses can be delivered in a variety of ways. Our most popular methods are e-Learning, instructor-led training (ILT), and blended. Our e-Learning is a self-paced, computer-based format that allows users to take our training online. ILT is offered onsite at your organization or at an outside training facility. Blended is a combination of ILT and e-Learning materials.

Date-sensitive and legal content, such as regulatory updates and newly enacted laws, are monitored, reviewed, and revised by our developers on a regular basis. Content is updated and revamped often to enhance participants' learning and comprehension of the key learning points covered in our training programs. All content is managed by a full-time staff who can quickly and easily update all programs to reflect any pertinent changes.

Absolutely! Our content can be translated into any language. We have delivered our courses in Arabic, Chinese, Flemish, French, French Canadian, German, Italian, Japanese, Korean, Spanish, and Vietnamese, in a number of different regional dialects.

As a global organization, we are sensitive to the unique training needs of our international clients and are fully equipped to offer applicable and relevant programs, suitable materials, and adaptive instructors to any given country or region. With our global expertise and experience, we have provided training to institutions in over 75 countries, provided products in over 30 languages, and have Banker's Academy Certified Instructors across the globe.

Banker's Academy has partnered with reputable higher learning and continuing education institutions to provide university level credits for various courses within our curriculum. Banker's Academy also offers internationally recognized certifications for all of our courses. Students who successfully complete a course will be tested, and upon obtaining a passing grade on the Curriculum Certification Test, will be awarded a Banker's Academy Certificate of Completion attesting to their mastery of the skills taught in the course.

US: 1.888.433.2666

International: +1.215.542.6900