Why Do You Need Relationship Selling Training?
It’s about the importance of using relationships and relationship building techniques to change the way that you sell banking products and services. It’s about focusing on the customer, his/her needs, and his/her understanding of value. It’s about building the sale around a relationship of trust and mutual benefit.
Achieving Relationship Selling Excellence is designed to teach your relationship managers everything they need to know about relationship selling and how focusing on the customer improves company profits and customer satisfaction. Students learn how to build the sale around a relationship of trust and mutual benefit.
What is The Course Like?
Achieving Relationship Selling Excellence provides the skills and tactics that will help you excel in any negotiation. The course covers topics such as: What Is Relationship Selling, Traditional Selling vs. Relationship Selling, The Relationship Selling Model, Maintaining Relationships and much more!
Achieving Relationship Selling Excellence can be deployed as eLearning, Blended or Classroom training, using instructor-led, computer-based and role-play techniques to prepare your people to excel at their duties.
To discuss which delivery method meets your training needs, contact one of our qualified representatives by clicking here. You can also call us toll free at 888.433.2666 or internationally at +1.212.631.9400.
What's Covered In The Course?
- Introduction to Relationship Selling
- Relationship Selling Techniques
- Relationship Selling Process
- Managing Relationship Selling
What Are The Benefits?
- Increased sales.
- Increased confidence in personnel.
- Increased client retention.
- Added value to products and services.
- Enhanced productivity and profitability.
What About the Bank's Policies and Procedures?
Achieving Relationship Selling Excellence is fully customizable. Our modular approach, combined with our experience with bank systems, products and services, allows us to quickly and efficiently create training specifically tailored to what your people need to know about relationship selling.
To learn more about course customization, click here. Or you can call us toll free at 888.433.2666 or internationally at +1.212.631.9400.
Testing, Tracking, Reports And Certification.
Administration and recordkeeping is easy through Learning Link®, Edcomm's own Learning Management System (LMS), or through any third-party LMS. When the Examiners ask, you can feel secure in the knowledge that your organization is compliant and that you can provide testing, tracking, reports and certification for each employee.
To learn more about becoming Banker's Academy Certified in Achieving Relationship Selling Excellence, Contact one of our qualified representatives by clicking here. You can also call us toll free at 888.433.2666 or internationally at +1.212.631.9400.

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Our staff has learned so much from their training program with the Banker’s Academy. Our clients are happier with the service they’re getting and our employees have increased the number of products and services that our clients are using by at least double!
M. G.
Bank Name Withheld
































