Why Do You Need Negotiation Skills Training?
Negotiation is the art of getting what you need by convincing someone else to give it to you. In order to be a successful negotiator, employees must develop a unique style of communicating within relationships and understand how to best gain the results they want. Through practice of the various negotiation tactics, students will learn to adapt to any negotiation situation and work towards a win-win for all parties involved every time!
Negotiation Skills is designed to teach participants everything they need to know to develop a personal negotiation style as well as the skills needed to adapt to different styles and personality traits to negotiate effectively. Students learn how to use verbal and non-verbal skills to listen and give feedback to come to an agreeable resolution.
What's The Course Like?
Negotiation Skills provides the skills and tactics that will help you excel in any negotiation. The course covers topics such as: Types of Negotiation, The LISTEN Model, Giving Feedback, Gathering Information, Evaluating the Negotiation, Overcoming Obstacles and much more!
Negotiation Skills can be deployed as eLearning, Blended or Classroom training, using instructor-led, computer-based and role-play techniques to prepare your people to excel at their duties.
To discuss which delivery method meets your training needs, contact one of our qualified representatives by clicking here. You can also call us toll free at 888.433.2666 or internationally at +1.212.631.9400.
What's Covered In The Course?
- The Importance of Negotiation
- Interpersonal Skills
- Giving Feedback
- Setting Up For Success
- Bargaining
- Closure and Evaluation
- Barriers to Effective Communication
What Are The Benefits?
- Increased sales.
- Increased confidence in personnel.
- Time and Energy Savings.
- Reduced Stress.
- Enhanced productivity and profitability.
What About the Bank's Policies and Procedures?
Negotiation Skills is fully customizable. Our modular approach, combined with our experience with bank systems, products and services, allows us to quickly and efficiently create training specifically tailored to what your people need to know about negotiating.
To learn more about course customization, click here. Or you can call us toll free at 888.433.2666 or internationally at +1.212.631.9400.
Testing, Tracking, Reports And Certification.
Administration and recordkeeping is easy through Learning LinkŪ, Edcomm's own Learning Management System (LMS), or through any third-party LMS. When the Examiners ask, you can feel secure in the knowledge that your organization is compliant and that you can provide testing, tracking, reports and certification for each employee.
To learn more about becoming Banker's Academy Certified in Negotiation Skills, contact one of our qualified representatives by clicking here. You can also call us toll free at 888.433.2666 or internationally at +1.212.631.9400.
Banks who bought this course also bought...
I had always shied away when it came to negotiating. After taking this course, I feel more confident and have used the skills I learned in several negotiations with customers and even my supervisors!
R. T.
Bank name withheld
