Immediate Impact To Your Bottom Line.
There are numerous productivity and quality programs available. Managing Operations for Productivity and Quality for Credit Unions is the only one that will immediately impact your bottom line—guaranteed!
The skills and tools learned in Managing Operations for Productivity and Quality for Credit Unions are applicable to all areas of your organization and all levels of supervisors and managers.

What’s The Course Like?
This is a hands-on, highly participatory training program using applied banking examples to emphasize the "hard skills" of managing operations.
The course provides managers and supervisors with the skills to manage their workloads using pragmatic tools, techniques and strategies for attaining increased productivity and quality.
To learn how Managing Banking Operations for Productivity & Quality for Credit Unions is right for your organization click here. Or call, toll free, 888-433-2666.
The Toolset.
The course is enhanced by the following operations management tools, introduced and used during the class, which participants take with them and can immediately apply to their daily operations:
- Break Even Analysis
- Capacity Planning
- Decision Tree Analysis
- Direct Time Study
- Fishbone Analysis
- Forecasting
- Forward/Backward Scheduling
- Pareto Analysis
- Quality Tracking
- Throughput Model
- Time Ladder Analysis
- Work Flow Analysis
- Work Sampling
- Backward Scheduling
For more information on customizing the session to meet your training needs click here. Or call, toll free, 888-433-2666.
What Are The Benefits?
- Immediate, measurable impact to the bottom line.
- Greater efficiency and cost center profitability.
- Trained and motivated supervisors and managers.
- Standardized productivity tools and vocabulary across operations departments.
Your Instructors Or Ours.
Deploy this program using Edcomm’s experienced instructors, or we will prepare your instructors with a Train the Trainer session and full instructor materials.

This course did exactly what is claims - we saw an immediate increase in our teams’ productivity and quality. Our supervisors are using the tools provided to better manage their people, resources and processes.
H. H.
Director of Operations
Credit Union name withheld































