20+ Years of Service to the Financial Community
The Edcomm Group
CurriculumCurriculum
Managing Operations: Managing Operations for Productivity and Quality for Credit Unions

Immediate Impact To Your Bottom Line.

Managing Operations for Productivity and Quality for Credit Unions

There are numerous productivity and quality programs available. Managing Operations for Productivity and Quality for Credit Unions is the only one that will immediately impact your bottom line—guaranteed!

The skills and tools learned in Managing Operations for Productivity and Quality for Credit Unions are applicable to all areas of your organization and all levels of supervisors and managers.

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What’s The Course Like?

This is a hands-on, highly participatory training program using applied banking examples to emphasize the "hard skills" of managing operations.

The course provides managers and supervisors with the skills to manage their workloads using pragmatic tools, techniques and strategies for attaining increased productivity and quality.

To learn how Managing Banking Operations for Productivity & Quality for Credit Unions is right for your organization click here. Or call, toll free, 888-433-2666.

The Toolset.

The course is enhanced by the following operations management tools, introduced and used during the class, which participants take with them and can immediately apply to their daily operations:

For more information on customizing the session to meet your training needs click here. Or call, toll free, 888-433-2666.

What Are The Benefits?

Your Instructors Or Ours.

Deploy this program using Edcomm’s experienced instructors, or we will prepare your instructors with a Train the Trainer session and full instructor materials.

What the Participants Are Saying...

This course did exactly what is claims - we saw an immediate increase in our teams’ productivity and quality. Our supervisors are using the tools provided to better manage their people, resources and processes.

H. H.
Director of Operations
Credit Union name withheld

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A Hands-On Program Guaranteed To Result In Measurable Improvements In Productivity, Volume, Quality And Risk.

Documentation

Managing Operations for Productivity and Quality for Credit Unions

Burgan Bank Managers Hone Skills (Arab Times)

Video

Quality Service in Operations: Maryland National Bank

Watch a 30 minute video on Quality Service in Operations produced in 1990 for Maryland National Bank. (Click below.)

Quality Service in Operations: Maryland National Bank (flash)

Quality Service in Operations: Maryland National Bank (wmv)

Managing Banking Operations for Productivity and Quality

Watch excerpts of an actual "Managing Banking Operations for Productivity & Quality" class. (Click below.)

Classroom Footage 1

Managing Banking Operations for Productivity and Quality

Watch excerpts of an actual "Managing Banking Operations for Productivity & Quality" class. (Click below.)

Classroom Footage 2

Managing Banking Operations for Productivity and Quality

See our president, Dr. Linda Eagle, as she presents an in depth review of "Managing Banking Operations for Productivity & Quality." (Click below.)

Operational Risk Checklist

Watch excerpts of Banker's Academy training Russian banking delegation on Operational Risk. (Click below.)

Contact one of our qualified representatives by clicking here. Or call us at 1 888 433 2666 or
+1 212 631 9400.

A Hands-On Program Guaranteed To Result In Measurable Improvements In Productivity, Volume, Quality And Risk.

If you already have a Learning Management System (LMS), no problem! Our eLearning programs have been certified with:

  • Oracle iLearning
  • Pathlore
  • PeopleSoft
  • Pinnacle
  • Plateau
  • PLN
  • Saba
  • SAP
  • Siebel
  • Sum Total
  • TEDS
  • TFactor
  • THINQ
  • TLM
  • Vcampus
  • WBT TopClass
  • WIN
  • Alpha Learning
  • Aspen
  • CareerNet
  • Centra
  • Click2Learn
  • Docent
  • Element K
  • ELM
  • GeoLearning
  • KnowledgeHub
  • Knowledge Planet
  • LearnCenter
  • Learning Link
  • IBM
  • Lotus Workplace
  • On Track
  • OutStart
Endorsements & Partnerships

BankersOnline Vendor Advisory Board

Member of BankersOnline Vendor Advisory Board

National Money Transmitters Association

Endorsed by the National Money Transmitters Association

Association of Certified Anti-Money Laundering Specialists

Member of Association of Certified Anti-Money Laundering Specialists

Marcus Evans

Member of Marcus Evans Asian Advisory Panel

Global Leaders Institute

Global Leaders Institute China Advisor

China-US Chamber of Commerce

China-US Chamber of Commerce Partner

Leader's Academy

Leader's Academy Kuwait Partner

California Bankers Association

Endorsed by the California Bankers Association

Bankwide

Bankwide Partner

IBM Business Partner

IBM Business Partner

SightSpan

SightSpan Partner

Phillips Consulting

Phillips Consulting Partner