20+ Years of Service to the Financial Community
The Edcomm Group
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Items Processing: Performance Management for Money Services Businesses

Why Do You Need Items Processing: Performance Management for Money Services Businesses?

National Money Transmitters Association
Supporting Member of the National Money
Transmitters Association

Efficiency in Items Processing has a greater impact on the MSB's bottom line than any other area within the organization.

Items Processing: Performance Management for MSBs teaches managers and supervisors the tools needed to manage their operations staff. It covers the challenges of check processing, electronic check processing, statement processing and all other aspects of processing that your organization may encounter.

The goal of the course is to maximize your employee’s performance through familiarity with items processing reports, improved comprehension of data analysis and an understanding of the importance of standards and performance reviews. Unlike other training programs, Items Processing: Performance Management for MSBs is a fully interactive, thoroughly enjoyable class, providing tangible results.

Find out why Items Processing: Performance Management for MSBs is right for your organization. Contact one of our qualified representatives by clicking here. Or call, toll free, 888.433.2666.

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What’s The Course Like?

Items Processing: Performance Management for MSBs is a two day, instructor-led class that provides skills and expertise that will enable those in supervisory positions to bring out the best in their employees. It covers reading and analyzing performance reports, items processing standards, and strategies for maximizing employee performance. Items Processing: Performance Management for MSBs contains interactive activities, illustrative scenarios and case studies to reinforce the skills and techniques needed to be an outstanding, motivational leader in operations.

Items Processing: Performance Management for MSBs can be customized to reflect your policies and procedures including specific content on the reports your managers use to review and assess performance.

Item Processing for Money Services Businesses

What Are The Benefits?

To begin reaping the benefits of Items Processing: Performance Management for MSBs, contact one of our qualified representatives by clicking here. Or call, toll free, 888.433.2666.

Your Instructors Or Ours.

Deploy this program using Banker’s Academy's experienced instructors, or we will prepare your instructors with a Train the Trainer session and full instructor materials.

MSBs who bought this course also bought...

"Peformance Management Workbench (PMW) for MSBs"
 
"Managing Operations for Productivity and Quality for MSBs"
 
"Leadership: Sharing the Vision for MSBs"
 
"Project Management for MSBs"
 
"Focus on Business Development for MSBs"
 
What the Participants Are Saying...

I have always struggled with assessing my staff's performance and giving good performance reviews. This course changed that! I feel more confident as a supervisor with the skills and tools I have been given.

P.H.
Operations
MSB name withheld

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Increase Efficiency And Productivity At The Heart Of Operations.

Documentation

Items Processing: Performance Management for Money Services Businesses

Video

Quality Service in Operations: Maryland National Bank

Watch a 30 minute video on Quality Service in Operations produced in 1990 for Maryland National Bank. (Click below.)

Quality Service in Operations: Maryland National Bank (flash)

Quality Service in Operations: Maryland National Bank (wmv)

Contact one of our qualified representatives by clicking here. Or call us at 1 888 433 2666 or
+1 212 631 9400.

Many of Banker's Academy's programs are already available specific to your country and your language. We will be pleased to customize any of our programs for your country and language, if they are not already available. Contact us to find out more information.

Banker's Academy also offers computer based, self study, job and career training for individuals who want to advance their careers and achieve personal goals in banking and financial services.

Increase Efficiency And Productivity At The Heart Of Operations.

If you already have a Learning Management System (LMS), no problem! Our eLearning programs have been certified with:

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Click the link to learn more about Banker's Academy Certification and Continuing Education (CE) credits.

Endorsements Partnerships & Accreditations

Association of Certified Anti-Money Laundering Specialists

Member of Association of Certified Anti-Money Laundering Specialists

New England College of Business and Finance

California Bankers Association

California Bankers Association

National Money Transmitters Association

Supporting Member of National Money Transmitters Association

ATM Industry Association

Endorsed by the ATM Industry Association

Compliance Alert

Compliance Alert Partner

Benprise

Contact Center Partner

IBM Business Partner

IBM Business Partner

Marcus Evans

Member of Marcus Evans Asian Advisory Panel

GIEOM Partner

GIEOM Partner

SightSpan

SightSpan Partner

Association of Certified Fraud Examiners

Association of Certified Fraud Examniners

Global Leaders Institute

Global Leaders Institute China Advisor