Your Customers’ Primary Contact.
Your tellers are your customers’ primary contact and represent your Bank. Be sure they are professional and prepared. Without excellence on the teller line, no branch can maximize its financial success.
What’s The Class Like?
Achieving Teller Excellence for Islamic Banking is a comprehensive program that teaches the knowledge, skills and attitude that make tellers successful. Achieving Teller Excellence for Islamic Banking will prepare your tellers to interact well with customers, to complete processing and settlement transactions quickly and correctly, and to comply with Shariah principles that protect the Bank, your employees and your customers.
For a full demonstration of Achieving Teller Excellence for Islamic Banking contact one of our qualified representatives by clicking here. Or call, +1.212.631.9400.
What About the Bank’s Systems? What About the Bank’s Products?
Achieving Teller Excellence for Islamic Banking is fully customizable. Our modular approach, combined with our experience with bank systems, products and services, allows us to quickly and efficiently create training specifically tailored to what your people need to know.
To learn more about course customization click here. Or call, +1.212.631.9400.
Minimize Training Time
Achieving Teller Excellence for Islamic Banking allows you to train your tellers one at a time or in groups, and it minimizes the training time needed to get your new tellers on the floor. Tellers can take the training at any location, so there is no need for travel.
In addition, Achieving Teller Excellence for Islamic Banking allows you to provide training to experienced tellers as an on-the-job refresher of knowledge and skills.
How Is It Deployed?
Achieving Teller Excellence for Islamic Banking can be deployed as eLearning, Blended or Classroom Training. We give you the ability to teach it in all three formats.
Administration and recordkeeping is easy through Learning Link®, Edcomm’s own Learning Management System (LMS), or through any third-party LMS. When the Examiners ask, you can provide testing, tracking, reports and certification for each employee.
What's Covered In The Course?
- Islamic Banking Basics
- The Job of the Teller
- Islamic Financial Contracts such as Wadiah, Mudarabah, and Wikalah
- Teller Procedures
- Customer Handling
- Compliance
- Security and Risk
What Are The Benefits?
- Confident, professional tellers who communicate well with customers.
- Enhanced accuracy and efficiency of transactions processing.
- Reduction of compliance risk.
- Improved cross-selling.
- Increased customer retention.
To begin reaping the benefits of Achieving Teller Excellence for Islamic Banking in your workplace contact a representative by clicking here. Or call, +1.212.631.9400.
Banks who bought this course also bought...
“Our tellers were having a real problem remembering the proper steps to take to complete customer transactions. Banker’s Academy provided us a solution that has had a 100% success rate in ensuring our tellers are clear on our process and procedures. We couldn’t be happier with our decision to go with Banker’s Academy training.!”
L. K.
Bank name withheld
