The Road To Conversion.
Systems conversions can be a long and bumpy road. Whether you are implementing a new system due to a merger or acquisition, or you are simply upgrading your technology, systems conversion efforts consume your resources and your patience. But getting a new system up and running is only half the battle.
The real challenge is giving your employees the training and practice they need to make the new system a success. So, how can you ensure that your staff is able to accurately process transactions when you flip the switch? The answer is System Simulation Training (SST).
SST is a simulation training methodology that can quickly get your employees up to speed on any system, even before the system is fully ready, without needing a costly training region!
For a full demonstration contact one of our qualified representatives by clicking here. Or call, toll free, 888-433-2666.
A Model For Systems Training.
SST successfully prepares students to use any new system with its unique Observe-Practice Demonstrate model:
- Observe - Participants are introduced to the workflow, steps, screens and documents associated with the procedure.
- Practice - Participants perform the steps of the procedure in a realistic, simulated environment with a step-by-step guide.
- Demonstrate - Participants prove mastery of the procedure by handling common business scenarios while still getting immediate feedback on their keystrokes and mouse clicks.
The training is self-paced with students becoming familiar with the new application in a non-threatening, simulated environment that looks and feels like the real system.
What Are The Benefits?
- Staff fully prepared even before rollout.
- Minimal training time needed.
- No training region necessary.
- Ongoing refresher and new-hire training.
To begin reaping the benefits of Teller System Training: Getronics in your workplace contact a representative by clicking here. Or call, toll free, 888-433-2666.
Customized For Your System.
Teller System Training: Getronics is fully customized for your system—with your screens, your scenarios and your procedures. Our modular approach, combined with years of experience, allows us to quickly and efficiently create training specifically for you.
Testing, Tracking, Reports And Certification.
Administration and recordkeeping is easy through Learning Link®, Edcomm’s own Learning Management System (LMS), or through any third-party LMS.
The Edcomm Group has outdone itself with Simulation Training! We introduced a new system, and we have a 100% adoption rate because of the excellence of the training program. Thank you!
M.S.
EVP of Retail Banking
Bank name withheld.
