The Edcomm Group Partners with California Bankers Association
The Edcomm Group has partnered with California Bankers Association to deliver elder financial abuse training. Currently, 17 states and Washington, D.C. have passed laws that require bank personnel to report suspected cases of elder financial abuse. Another 33 states recommend it. To find out more information on Focus on Elder Financial Abuse click here or call us toll-free at 888-433-2666.
Why Do You Need Elder Financial Abuse Training?
In the U.S., millions of seniors are the victims of financial exploitation each year. Sadly, over 80% of these abuse cases go unreported.
Endorsed by the National Money
Transmitters Association
In response, legislation is being passed across the country holding financial service providers, including MSBs, liable should they fail to report suspicions of elder financial abuse.
Focus on Elder Financial Abuse for MSBs teaches your employees and agents everything they need to know to recognize the signs of elder financial abuse, to protect your customers and to safeguard your organization with accurate reporting.
To find out how Focus on Elder Financial Abuse for MSBs can meet your training needs contact one of our qualified representatives by clicking here. Or call, toll free, 888-433-2666.
What Does The Training Include?
- Introduction to Elder Financial Abuse
- Our Responsibility
- Types of Elder Financial Abuse
- Recognizing Elder Financial Abuse
- Protecting Our Customers
- Reporting Elder Financial Abuse
What Are The Benefits?
- Protect elderly customers.
- Detect red flags of elder financial abuse.
- Identify perpetrators.
- Report elder financial abuse properly.
To begin reaping the benefits of Focus On Elder Financial Abuse for MSBs in your workplace contact a representative by clicking here. Or call, toll free, 888-433-2666.
What's The Course Like?
This course is an eLearning program that presents information in an exciting, entertaining way. Text, graphics, sound and video, coupled with interactive scenarios, motivate the learner while increasing comprehension and retention.
For a full demonstration of Focus On Elder Financial Abuse for MSBs contact one of our qualified representatives by clicking here. Or call, toll free, 888-433-2666.
Your Policies. Your Procedures.
Focus on Elder Financial Abuse for MSBs is fully customizable. Our modular approach, combined with our experience with MSB policies, procedures and products, allows us to quickly and efficiently create training specifically tailored to what your people need to know.
Testing, Tracking, Reports And Certification.
Administration and recordkeeping is easy through Learning Link®, Edcomm's own Learning Management System (LMS), or through any third-party LMS.
We recently had an elderly customer come into one of our locations requesting a $5,000 money order. While processing the transaction, he told our agent that he had won a lottery in Canada. Because we had used Banker's Academy's training program, our agent knew that this was a scam and saved the customer from losing his money.
C.B.
Training Department
MSB name withheld.
