20+ Years of Service to the Financial Community
The Edcomm Group
CurriculumCurriculum
Communication: Focus on Cultural Sensitivity

Why Do You Need Cultural Sensitivity Training?

Focus on Cultural Sensitivity
A fair and respectful workplace is the hallmark of a modern and productive organization. Successful businesses welcome diverse personnel and maintain a fair and respectful workplace to reap the benefits of fresh perspectives and increased vitality. With the benefits of a diverse organization, there also comes risks associated with the multitudes of cultures with different beliefs, standards for communication and other stereotypes.

So, how can you reduce the risk and reap the benefits? The solution is training all staff on cultural sensitivity.

Focus on Cultural Sensitivity will teach all employees to recognize the differences in your diverse workforce and how to be understanding and work through those differences to maximize the productivity of the organization.

Learn more by contacting one of our qualified representatives by clicking here. Or call, toll free, 888.433.2666.

What’s Covered In The Course?

Focus on Cultural Sensitivity

What Are The Benefits?

Begin reaping the benefits. Contact one of our qualified representatives by clicking here. Or call, toll free, 888.433.2666.

How is it Deployed?

Focus on Cultural Sensitivity can be deployed as eLearning, Blended or Classroom Training. We give you the ability to teach it in all three formats.

Testing, Tracking, Reports And Certification.

Administration and recordkeeping is easy through Learning Link®, Edcomm's own Learning Management System (LMS), or through any third-party LMS.

To learn more about becoming Banker's Academy Certified in Cultural Sensitivity contact one of our qualified representatives by clicking here. Or call, toll free, 888.433.2666.

Banks who bought this course also bought...

"Achieving Customer Service Excellence"
 
"Focus on Elder Financial Abuse"
 
"Focus on California Elder Financial Abuse"
 
"Reassuring Our Customers"
 
"Communication Basics"
 
What the Clients Are Saying...

We have many different cultures and religions within our team. This course helped all team members to better understand those cultures and religions so that they could communicate better and work together better.

T. M.
Bank name withheld

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A Vital Program To Improve Communication And Understanding In Diverse Organizations.

Contact one of our qualified representatives by clicking here. Or call us at 1 888 433 2666 or
+1 212 631 9400.

Many of Banker's Academy's programs are already available specific to your country and your language. We will be pleased to customize any of our programs for your country and language, if they are not already available. Contact us to find out more information.

Banker's Academy also offers computer based, self study, job and career training for individuals who want to advance their careers and achieve personal goals in banking and financial services.

A Vital Program To Improve Communication And Understanding In Diverse Organizations.

If you already have a Learning Management System (LMS), no problem! Our eLearning programs have been certified with:

  • Oracle iLearning
  • Pathlore
  • PeopleSoft
  • Pinnacle
  • Plateau
  • PLN
  • Saba
  • SAP
  • Siebel
  • Sum Total
  • TEDS
  • TFactor
  • THINQ
  • TLM
  • Vcampus
  • WBT TopClass
  • WIN
  • Alpha Learning
  • Aspen
  • CareerNet
  • Centra
  • Click2Learn
  • Docent
  • Element K
  • ELM
  • GeoLearning
  • IBM
  • KnowledgeHub
  • Knowledge Planet
  • LearnCenter
  • Learning Link
  • Lotus Workplace
  • Moodle
  • On Track
  • OutStart

Click the link to learn more about Banker's Academy Certification and Continuing Education (CE) credits.

Endorsements Partnerships & Accreditations

Association of Certified Anti-Money Laundering Specialists

Member of Association of Certified Anti-Money Laundering Specialists

New England College of Business and Finance

California Bankers Association

California Bankers Association

National Money Transmitters Association

Supporting Member of National Money Transmitters Association

ATM Industry Association

Endorsed by the ATM Industry Association

Compliance Alert

Compliance Alert Partner

Benprise

Contact Center Partner

IBM Business Partner

IBM Business Partner

Marcus Evans

Member of Marcus Evans Asian Advisory Panel

GIEOM Partner

GIEOM Partner

SightSpan

SightSpan Partner

Association of Certified Fraud Examiners

Association of Certified Fraud Examniners

Global Leaders Institute

Global Leaders Institute China Advisor