The Importance of Excellent Branch Managers.
- Are your branches achieving their sales goals every month?
- Are your branches as efficient as possible?
- Are your branches building a loyal customer base?
- Are your branch employees motivated to perform well?
Your branches are your primary sales and service site of any bank. In order to be successful, you need properly trained branch managers who run their branches like a business. Achieving Branch Manager Excellence for Kenya will give your branch managers the skills they need to run efficient, profitable and compliant branches.
To find out how Achieving Branch Manager Excellence for Kenya can meet your training needs click here. Or you can call us toll free at 888.433.2666, internationally at +1.212.631.9400, or email support@bankersacademy.com.
What is The Course Like?
Achieving Branch Manager Excellence for Kenya begins with an overview of the industry, and then addresses the tasks and responsibilities of branch management. Participants learn a model for successfully communicating with employees and customers while providing outstanding sales and service. They learn about products, how to sell them and how to increase market and wallet share. Your branch managers will learn how to motivate their staff to meet the Bank's sales goals.
Achieving Branch Manager Excellence for Kenya may be deployed as eLearning, Blended or Classroom training, using instructor-led, computer-based and role-play echniques to prepare your people to excel at their duties.
To discuss which delivery method meets your training needs, contact one of our qualified representatives by clicking here. You can also call us toll free at 888.433.2666 or internationally at +1.212.631.9400.
What's Covered In The Course?
- Orientation
- Products and Services
- Customer Care
- Selling Bank Products and Services
- Analyzing and Segmenting Your Market
- Business Development
- Branch Personnel Development
- Compliance
What Are The Benefits?
- Increased sales.
- Increased employee morale.
- Improved customer loyalty.
- Increased customer retention.
- Increased market and wallet share.
For more information about Achieving Branch Manager Excellence for Kenya, or other programs like this, or to find out how The Edcomm Group Banker's Academy can customize any training program, contact a representative by clicking here. Or you can call us toll free at 888.433.2666, internationally at +1.212.631.9400, or email support@bankersacademy.com.
What About the Bank's Policies and Procedures?
No problem. Our training program is fully customizable. We can include your products, your policies and your procedures. We can also include your Sales Model if it's giving you the results you want. And, we'll add tested and proven exercises and activities that guarantee results.
Testing, Tracking, Reports And Certification.
Administration and recordkeeping is easy through Learning Link®, Edcomm's own Learning Management System (LMS), or through any third-party LMS.
To learn more about becoming Banker's Academy Certified in Achieving Branch Manager Excellence for Kenya Contact one of our qualified representatives by clicking here. You can also call us toll free at 888.433.2666 or internationally at +1.212.631.9400.
Banks who bought this course also bought...
The training program taught me the skills that I was lacking as a branch manager. Our staff is working together better than ever, and the branch and our customers are profiting as well.
R. L.
Bank name withheld
