About Us
Banker’s Academy’s mission is to provide superior education and communication programs to the global financial services community.
About Us
History of The Edcomm Group Banker’s Academy
The Edcomm Group Banker’s Academy was founded in 1987 by Dr. Linda Eagle and Clifford Brody. Linda and Cliff first joined forces in 1982 as they spearheaded the establishment of Arthur Andersen's Training and Documentation consulting practice. The systems orientation, combined with an emphasis on strict project management, gained from the days in Big-8 consulting remains strong. At Banker’s Academy, however, blue suits have been joined by blue jeans. With the combination of these talents, Banker’s Academy can offer the best of both worlds with a clear understanding of bottom-line business objectives as well as the creativity to deliver unique, cutting-edge solutions.
The Edcomm Group Banker’s Academy is currently headquartered in New York City and has specialized in the financial services industry for over years. We are very proud to work with over 2,000 clients in various financial services industries including Retail Banking, Commercial Banking, Corporate Banking, Wholesale Banking, Card Services, Treasury, Investments, Consumer Lending, Commercial Lending, Mortgages, Regulatory Agency, Credit Unions, Casinos, Money Services Businesses and Support. Our programs are in use in 30 languages in over 50 countries around the world. All of our programs were designed specifically for the financial services industry and have one thing in common — they focus on business goals.
The Founders of The Edcomm Group Banker’s Academy
Linda has provided consulting and training services for hundreds of organizations in a wide variety of industries. Her understanding of business requirements and her expertise in human and organizational communications have enabled her to address the three most important elements in solving today's business problems: people, technology, and bottom-line results.
Prior to founding The Edcomm Group Banker’s Academy, Linda was a Senior Manager at Arthur Andersen & Co. Before that, Linda spent several years as Professor of Business and Organizational Communication. Linda earned her Ph.D. in psychology and communications at Temple University and her MA and BA degrees at Queens College. This, combined with her years of organizational consulting, gives Linda unique insight into the practical application of training and communication programs that provide measurable benefits.
Cliff is the strategic and creative force behind The Edcomm Group Banker’s Academy. It is his vision that has led to the development of the tools and techniques that The Edcomm Group Banker’s Academy uses, as well as the innovative design of many of The Edcomm Group Banker’s Academy's programs.
Prior to founding The Edcomm Group Banker’s Academy, Cliff spearheaded the growth of the Client Education practice at Arthur Andersen & Co., including the development of the groundbreaking Method E, a full life-cycle methodology for the design, development, implementation and support of educational programs. While at Andersen, Cliff also taught Organizational Communication in Temple University’s PhD program.
The Edcomm Group Banker’s Academy Programs and Services
- Generic and Custom Programs.
- Over 5,000 Financial Services Courses.
- Classroom, eLearning & Blended
- Workshops and Seminars.
- Train the Trainer.
- Documentation.
- Consultative Services.
The Edcomm Group Banker’s Academy Scope of Instruction
Basic Skills Branch Operations Business Development Central Banks Commercial Banking Compliance Conversions Corporate Banking Cultural Sensitivity Credit Management Ethics and Code of Conduct Financial Analysis Fraud Prevention Functional Training |
Human Resources Compliance International Banking Investment Banking Islamic Banking Lending Training Management Development Mergers and Aquisitions Micro-Lending New Employee Orientation Operations Policies and Procedures Presentation Skills Products and Services |
Productivity and Quality Project Management Retail Banking Risk Management Sales and Service Security Stress Management Systems Training Teller Training Trade Finance Treasury Wealth Management Vendor Management |
The Edcomm Group Banker’s Academy's Experience with Financial Services Training
The breadth of the projects that The Edcomm Group Banker’s Academy has completed for Banking and Financial Services organizations ranges from Systems Training to Sales and Service Training to Product Training to Functional Training to Technical Training to Leadership Training to Management Development and Behavioral Training to Compliance and Ethics Training and so on. The Edcomm Group Banker’s Academy certifications cover specific topic areas as well as specific financial institution roles. We offer Classroom, eLearning, Blended, Multi-Media, Self-Study, Workshops, Academic Education, Mentoring Programs, and Just-in-Time training.
The projects we have completed for the foremost banks in the world have answered challenges ranging from Human Resources, scarcity of personnel, the need to increase market share, the need to increase wallet share, the need to reduce costs, the need to manage risk, the need to enhance employee performance, and the need to integrate two or more organizations or groups. We provide training for the broadest spectrum of Financial Services organizations, including Banks, Mortgage Companies, Lenders, Processing Companies, Credit Unions, Money Services Businesses, Insurance Companies, Investment Banks, Commercial Banks, Retail Banks, Trust Organizations, Regulatory Bodies, Central Banks, Banking Associations, and more.
The Edcomm Group Banker’s Academy's Expertise in Designing and Delivering Financial Services Training Programs
The Edcomm Group Banker's Academy has delivered over 50 Million eLearning training topics and over 70,000 individual classroom sessions to over 4 Million financial services employees. We have more than years of experience creating interactive classroom and computer-based training programs that cover all areas of the financial services industry. Our technical architecture is secure and flexible – allowing deployment in virtually an environment. Our state-of-the-art server platform offers 100% availability 24/7. We bring together technology and the adult learning process employing creativity as the key to effective education programs. We maximize the motivation provided by interesting, challenging, and attractive delivery components and encourage active participation without which adults do not learn. For years, The Edcomm Group Banker’s Academy has been at the forefront of setting the standard for design excellence in the industry.
Why The Edcomm Group Banker’s Academy?
The Edcomm Group Banker’s Academy excellence is demonstrated by six factors that differentiate us in the marketplace:
- Focus on Business Results – Our products reflect our commitment to results that are tied to business goals.
- Financial Services Expertise – In our years in business we have worked with over 2,000 banks and financial services organizations around the world. We have over 300 years of banking and financial services experience and expertise on staff. Our programs are created for bankers, by bankers.
- Excellence in Design – Clarity and elegance in design are The Edcomm Group Banker’s Academy's hallmark. Our expertise in design guarantees comprehension and retention, while promoting the values of our clients.
- Comprehensive Solutions – We never forget that our client is your client — in other words, we focus on the person being trained, not just the administrator of training. Our training and communication programs are based on the needs and jobs of the trainees, and an understanding of what they need to do, to know, to think, and to feel after training that they don’t do and know and think and feel before the training experience.
- Flexibility in Deployment – We are well aware that “one size fits all” is not the way it is in the financial services industry in 2009. Our solutions are robust and flexible to meet the institution’s business goals.
- Money Back Quality Guarantee - We offer something no other training consulting firm in the world offers — a money back quality guarantee. We put our money where our mouth is — your success is our success!
Our Pledge
Thank you for your interest in The Edcomm Group Banker‘s Academy. We are the #1 financial services training company in the world for three reasons:
- Our Expertise – We have been proudly serving the global financial community for over years
- Our Products – The breadth and depth of our products assures you that we will provide you with a solution that meets your business needs.
- Our Service – The excellent service we provide demonstrates that we are your partner.
| Dr. Linda Eagle Founder & President The Edcomm Group Banker's Academy 888.433.2666 +1.212.631.9400 linda.eagle@edcomm.com |
Cliff Brody Founder & CEO The Edcomm Group Banker's Academy 888.433.2666 +1.212.631.9400 cliff.brody@edcomm.com |
